At Wyspa Medycyny Przyjaznej, every day we meet patients who are preparing for procedures - both minor and more complicated ones. With excitement and expectations come questions that concern almost everyone. “Will it hurt?”, “Can I come with someone?”, “Why are the dates so different?” – these are just some of them. In this article, we have collected the most frequently asked questions to dispel your doubts and explain what preparation for the procedure in our clinic looks like. In line with our philosophy of Friendly Medicine, we focus on openness, empathy and clear answers to make you feel comfortable at every stage.
One of the most common questions we hear is: "Will it hurt?" It's completely natural to be afraid of pain - after all, a medical procedure is an intervention in the body. At Island of Friendly Medicine, we make every effort to minimize discomfort. We use various types of anesthesia, depending on the type of procedure and the patient's needs. Local anesthesia, such as lidocaine injection or anesthetic ointment (e.g. EMLA), is often sufficient for less invasive procedures, such as minor dermatological procedures or wound suturing. The ointment is applied to the skin several dozen minutes before the treatment, which makes the area almost insensitive. In the case of more complicated surgeries, e.g. aesthetic or reconstructive surgery, we use general anesthesia, which puts the patient into a state of deep sleep, eliminating pain and stress. Our anesthesiologists always discuss the best option with you, taking into account your health condition and preferences. As Dr. Piotr Rak, our surgical specialist, says: "Anesthesia is the art of adapting technology to a person - we do everything to make the patient feel safe and comfortable."
Of course yes! We understand that procedures, even minor ones, may cause anxiety, so at the Island of Friendly Medicine we encourage you to take a companion if you need support before or after the procedure. However, we ask that it be one person - not the entire family or group of friends. In our clinic, we care about the comfort of all patients, and limiting the number of accompanying people helps maintain peace and privacy in the waiting room and post-treatment rooms. The accompanying person can be with you during the consultation (if you consent) or wait in the comfortable space of the clinic. It's a small gesture that makes you feel more confident and we can take care of you in the best way.
At the Island of Friendly Medicine, we have introduced a reservation fee system, which is collected when registering for a treatment. This amount is deducted from the final cost of the procedure and provides us with security in the event that the patient does not show up at the scheduled date without giving a reason. This allows us to better manage our schedule and ensure that appointments are available to everyone. You pay the remaining part of the treatment fee according to the agreed plan, usually after consultation or immediately before the procedure. Our team always clearly communicates payment details so you have no doubts.
This question is often asked when patients notice differences in appointment availability. Our clinic employs many specialists, such as Dr. Piotr Rak, who visits almost every day, and other doctors who are available, for example, twice a month. The waiting time also depends on the type of procedure - some procedures require special preparation of the operating room, e.g. for specific aesthetic or urological surgeries, which means that we only perform one type of procedure on a given day. In turn, less complicated procedures, such as consultations or minor outpatient procedures, have shorter deadlines. We try to adjust the schedule to your needs, and our registration team will be happy to help you find a convenient date.
We understand that delays can be frustrating, especially when you pay for a service and expect punctuality. At the Island of Friendly Medicine, we do everything to minimize delays, but in the surgical profession there are unforeseen situations - e.g. the need to take longer to deal with a patient with complications or emergencies. Moreover, guided by our philosophy of a friendly approach, we try to admit patients even if they are late, which sometimes generates minor changes in the schedule. Your patience and understanding are invaluable to us, and we make every effort to ensure that each visit takes place in a comfortable atmosphere.
At the Island of Friendly Medicine, we are prepared for patients from all over the world. All our doctors speak fluent English, and many of them also know Russian, German, Italian and other languages. If you want a consultation in a specific language, just mention it during registration and we will match you with a doctor who will meet your expectations. Our goal is for every patient to feel understood and heard, regardless of the language in which they communicate.
Sure, as long as recovery after the procedure actually requires absence from work and it is medically justified. We issue sick leave in situations where rest is crucial for recovery, e.g. after surgeries requiring longer healing. Unfortunately, after aesthetic treatments such as Botox or fillers, sick leave is not possible because they do not affect the ability to work. Our doctors always discuss the details of your recovery with you so you know what to expect.
This is a question we often hear, especially in the context of aesthetic or urological treatments. The truth is that in medicine we can rarely guarantee 100% results, because the results depend on many factors - the individual predispositions of the body, compliance with post-treatment recommendations or even the reaction of tissues to the procedure. For example, in urology, some treatments, such as the treatment of urinary incontinence, may need to be repeated for optimal effect. Our doctors always honestly discuss possible results during consultations so that your expectations are realistic.
We know that the culture of drinking alcohol is common in Poland, but we must say it clearly: alcohol and smoking during the healing period significantly worsen the convalescence process. Alcohol may increase the risk of bleeding, delay wound healing and weaken the effects of medications. Similarly, nicotine limits the supply of oxygen to the tissues, which slows down regeneration. We recommend complete abstinence from alcohol and cigarettes for the period indicated by the doctor - usually from a few days to a few weeks after the procedure. Your cooperation in this regard is the key to a speedy recovery.
This is another common question, especially after procedures under general anesthesia. In most cases, after minor procedures you can return to your normal diet straight away, but after surgery requiring anesthesia, we recommend a light diet for the first 24 hours to avoid nausea. In the case of procedures involving the oral cavity or gastrointestinal tract, the doctor may recommend special restrictions, e.g. avoiding spicy or hot foods. We always provide detailed instructions so that you know how to take care of yourself after the procedure.
Physical activity is a great way to stay healthy, but you need to approach it carefully after surgery. Depending on the type of procedure, we recommend limiting exercise for a period of several days to several weeks. For example, after aesthetic procedures such as liposuction, intense exercise is inadvisable for at least 4-6 weeks so as not to disturb the healing process. Our doctors will prepare an individual plan for you that will allow you to safely return to physical activity.
At the Friendly Medicine Island, we believe that there are no stupid questions - each of them is important because it helps you prepare for the procedure and feel safe. Whether it's about anesthesia, a companion, payment or post-procedure recommendations, our doctors and staff are here to answer you in a clear and friendly manner. We encourage you to ask questions during the consultation and registration - this is the best way to dispel your doubts and approach the procedure with complete peace of mind. We invite you to our clinic, where Friendly Medicine is not just a slogan, but the way we take care of you at every step.